Blog tagged as Itservices

What is DEX and how it is transforming ITSM? Let's check out why Digital Employee Experience is the natural evolution of IT service management and which are all the benefits of this shift.

La Gestion des Services d'Entreprise (ESM) repose sur la logique de dominance des services, qui reconnaît que la valeur est co-créée grâce à l'échange entre eux.

Trois piliers essentiels—la Gestion des Services d'Entreprise (ESM), la Planification des Ressources de l'Entreprise (ERP) et la Gestion de la Valeur—se trouvent au cœur de l'exécution réussie des stratégies.

Let's check out which are the key features of an effective data assessment platform for compliance and flexibility.

Data assessment in cybersecurity is a strategic pillar for compliance and risk management: let's break down this topic with a focus on frameworks, challenges and solutions.

Explorons comment les pratiques générales d'ITIL 4 peuvent être appliquées à l'ESM et examinons d'autres capacités issues de cadres ITSM pouvant être intégrées dans l'ESM.

The ISO/IEC27035-2:2016 standard provides guidelines to plan and prepare for incident response and to learn lessons from incident response.

The ISO/IEC27035-1:2016 standard provides useful principles for handling information security incidents: let's check them out in our post.

L'agilité organisationnelle n'est pas seulement un objectif de l'entreprise telle que: elle peut devenir aussi un object commercial de l'informatique.

Data protection between EU and Switzerland and the GRC Data Protection approach on GDPR and LPD-DSG-LPD (FDA): let's take a closer look at these laws together.

Data protection in Switzerland is regulated by the Swiss Federal Data Protection Act (DPA): the new law will enter into force on September 2023.