Blog tagged as ITSM

Trois piliers essentiels—la Gestion des Services d'Entreprise (ESM), la Planification des Ressources de l'Entreprise (ERP) et la Gestion de la Valeur—se trouvent au cœur de l'exécution réussie des stratégies.

Let's check out which are the key features of an effective data assessment platform for compliance and flexibility.

AI can enhance the performance of your ESM (ITSM) team: let's check out how AI based ITSM tools can be game-changer for many business.

Data assessment in cybersecurity is a strategic pillar for compliance and risk management: let's break down this topic with a focus on frameworks, challenges and solutions.

Explorons comment les pratiques générales d'ITIL 4 peuvent être appliquées à l'ESM et examinons d'autres capacités issues de cadres ITSM pouvant être intégrées dans l'ESM.

Let's check out how we can manage the HR processes according to an Enterprise Service Management approach.

The ISO/IEC27035-2:2016 standard provides guidelines to plan and prepare for incident response and to learn lessons from incident response.

The ISO/IEC27035-1:2016 standard provides useful principles for handling information security incidents: let's check them out in our post.

ITIL est un ensemble de bonnes pratiques largement adoptées pour une gestion réussie des services informatiques: voyons ensemble les nouveautés dans ITIL4.