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We collect and share skills and expertises, leveraging Digital Technologies 
to improve both Business Compliance and Performance. 

Dialog and Discussion

Continuous Improvement

Expertise and Training

Who we are

We are a no-profit Association whose goal is to develop the best practises of end-to-end IT service management life-cycle using training, sharing of experiences and competences, definition of awareness level to improve continuously the quality of provided IT services.

Our commitment aims to create a community of professionals to broadcast the subject of IT Service Management in a strategic way to steer and support the enterprises, through digital technologies, to deal with the actual and future challenges to accomplish the business needs.





Our Vision

We are inspired by IT Service Management, which are worldwide recognized as the solely association committed to adopt the best practises, project management methodologies, IT services life-cycle management, resilience to cyber security threats and proactive approach to risks management to support the enterprises to growth and become more efficient and effective on information technologies utilization.
The local chapters, distributed on large scale, allow to propagate a common and comprehensive language able to guide the manager decision to reach a successfully corporate direction.

Management Board

The itSMF Value Proposition

We are committed to developing the awareness and in-depth knowledge in all enterprise "c-level" figures to continuously improve the quality of the IT services provided through the management of all IT tools and resources.