THE COMMUNITY OF IT SERVICE MANAGEMENT PROFESSIONALS
WHO WE ARE
itSMF Switzerland is a non-profit association active from 1998, national chapter of the only association worldwide recognized for promoting awareness and training IT professionals. We support enterprises in improving the quality management of IT services by adopting the best practises, change and project management methodologies, IT services life-cycle management, resilience to cyber security threats and proactive approach to risks management.
THE MISSION
We bring a productive and practical approach with case studies, proof of concepts, solution proposals for real problems to our community of c-level managers and ICT professionals who want to steer the digitalisation of companies by the quality of IT services provided.
OUR VISION
itSMF local chapters allow to spread a common IT culture for driving the best management decisions. Our vision aims to create a community of specialists for developing and instilling the discipline of Service Management in a strategic way. The goal is to guide companies, through digital technologies to meet present and future business needs. Our approach is inspired by three main drivers:
Dialog and Discussion
Continuous Improvement
Expertise and Training
The Affiliation Program for IT Service Management
The affiliation with itSMF, which collects more than 6,000 companies and 40,000 members worldwide, allows your access to free events and seminars, workshops and round tables at discounted prices and publications, documentation, case studies reserved for only members, perform training and certifications on advantageous terms.
We're not just a simple knowledge broadcaster but an aggregator, able to put in direct contact professionals and companies, solutions to real problems to obtain a concrete benefit in implementing the best practices of a government of IT services.