Blog categorized as English

How ITSM-driven DEX elevates employee experience
What is DEX and how it is transforming ITSM? Let's check out why Digital Employee Experience is the natural evolution of IT service management and which are all the benefits of this shift.
itSMF Staff
30 Apr 2025 07:00 AM - Comment(s)
The information security risk management according to the ISO 27005 standard
The ISO/IEC 27005:2022 provides a useful guidance on «risk management of the information security» for every kind of organization: read more on our blog!
itSMF Staff
15 Apr 2025 09:43 AM - Comment(s)
The management systems for artificial intelligence ISO 42001:2023 and risk treatment according the Annex A
The ISO 42001:2023 standard Annex A provides a series of objective controls and operational controls that organizations can apply to address risks related to AI systems.
itSMF Staff
19 Mar 2025 07:00 AM - Comment(s)
Understanding AI terms and definitions according to the standard ISO 22989
The ISO 22989 standard on «information technology — artificial intelligence — artificial intelligence concepts and terminology» provides concepts and terminology to improve the understanding of AI.
itSMF Staff
19 Feb 2025 07:00 AM - Comment(s)
The AI governance and the main related ISO standards: 42001, 38507 and 38500
Organizations that need to adopt an effective artificial intelligence governance approach can find useful guidelines in the ISO/IEC 38507:2022 (and its main related standards).
itSMF Staff
22 Jan 2025 07:00 AM - Comment(s)
Medical devices and health software: a closer look to the related ISO standards
Let's check out how the implementation of technological solutions in the health industry brings the need of protection and security of data and which ISO standards can help to manage them.
itSMF Staff
09 Dec 2024 10:35 PM - Comment(s)
Key features of an effective data assessment platform for compliance and flexibility
Let's check out which are the key features of an effective data assessment platform for compliance and flexibility.
itSMF Staff
13 Nov 2024 07:00 AM - Comment(s)
6 ways AI can enhance the performance of your ESM (ITSM) team
AI can enhance the performance of your ESM (ITSM) team: let's check out how AI based ITSM tools can be game-changer for many business.
itSMF Staff
30 Oct 2024 07:00 AM - Comment(s)
Data Assessment in cybersecurity: a strategic pillar for compliance and risk management
Data assessment in cybersecurity is a strategic pillar for compliance and risk management: let's break down this topic with a focus on frameworks, challenges and solutions.
itSMF Staff
16 Oct 2024 07:00 AM - Comment(s)
The ICT consultancy service management according to the ISO 20700 standard
The ISO 20700:2017 on guidelines for management consultancy services provides a useful framework for ICT consultancy services.
itSMF Staff
02 Oct 2024 07:00 AM - Comment(s)
How-to manage the HR processes according to an Enterprise Service Management approach
Let's check out how we can manage the HR processes according to an Enterprise Service Management approach.
itSMF Staff
19 Aug 2024 10:11 AM - Comment(s)
The medical devices data protection compliance: EU Regulation 745/2017, GDPR and ISO 27001
Let's check out our approach to the medical devices data protection compliance between EU and Switzerland according to EU Regulation 745/2017, GDPR, FADP and ISO 27001.
itSMF Staff
02 Jul 2024 10:09 AM - Comment(s)
The EU Network & Information Security 2 (NIS 2) Directive: a GRC approach with the main related ISO standards
The Network & Information Security 2 EU Directive set a new high common level of cybersecurity across the Union: let's check out more details about it.
itSMF Staff
22 May 2024 06:08 PM - Comment(s)
The EU Regulation on Digital Operational Resilience Act (DORA): GRC approach and main related standards
The Digital Operational Resilience ACT (EU Regulation 2022/2554) entered into force con January 2023: let's check out all its novelties.
itSMF Staff
24 Apr 2024 07:00 AM - Comment(s)
The Central Bank of Bahrain requirements for ICT resource in financial sector: GRC approach and main related standards.
The Central Bank of Bahrain defined in its rulebook the requirements to the ICT resources management in the financial sector: let's check them out!
itSMF Staff
02 Apr 2024 02:31 PM - Comment(s)
The management systems for artificial intelligence according to ISO 42001:2023
The ISO 42001:2023 standard provides the requirements for implementing an artificial intelligence management system within organizations that provide AI-based products or services.
itSMF Staff
06 Mar 2024 02:25 PM - Comment(s)
The Interbank communication in financial services according to ISO 20022
The ISO 20022 standard on Interbank communication is made up of several parts describing a flexible framework for developers and users.
itSMF Staff
31 Jan 2024 07:00 AM - Comment(s)
The organizational change management according to the ISO 10020 standard
The ISO 10020 standard provides a description of processes that organizations can use for organizational change management.
itSMF Staff
20 Dec 2023 07:00 AM - Comment(s)
Artificial Intelligence (AI) and risk management with the ISO 23894 standard
The ISO 23894 standard provides us a guidance to manage AI-related risks on organizations that develop or use intelligence-base products, systems or services.
itSMF Staff
06 Dec 2023 07:00 AM - Comment(s)
A framework for Artificial Intelligence (AI) using Machine Learning (ML): ISO 23053 standard
The ISO/IEC 23053 standard provides us a framework to better figure out artificial intelligence systems using Machine Learning: let's check it out.
itSMF Staff
22 Nov 2023 07:00 AM - Comment(s)