IT Service Management

Blog tagged as IT Service Management

Information Security Incident Management according to the ISO/IEC 27035-2 standard
The ISO/IEC27035-2:2016 standard provides guidelines to plan and prepare for incident response and to learn lessons from incident response.
Davide Micheli
28 Jun 2023 07:00 AM - Comment(s)
Information Security Incident Management according to the ISO/IEC 27035-1 standard
The ISO/IEC27035-1:2016 standard provides useful principles for handling information security incidents: let's check them out in our post.
Davide Micheli
03 May 2023 07:00 AM - Comment(s)
L'agilité organisationnelle comme objectif commercial de l'informatique
L'agilité organisationnelle n'est pas seulement un objectif de l'entreprise telle que: elle peut devenir aussi un object commercial de l'informatique.
Davide Micheli
12 Mar 2023 03:53 PM - Comment(s)
Information technology and information security integration according to the ISO/IEC 27013:2021 standard
Information technology and information security can be integrated according to the ISO27013: let's take a closer look at this standard.
Davide Micheli
22 Feb 2023 09:07 AM - Comment(s)
Privacy & Risk Management according to ISO/IEC 27557:2022
The ISO/IEC 27557:2022 standard on information security, cybersecurity and privacy protection offers us a framework for assessing the organizational privacy risk.
Davide Micheli
08 Feb 2023 07:00 AM - Comment(s)
Système de management standard ISO 20000-1 (TIC) et approche GRC
Le standard ISO 20000-1 spécifie les exigences relatives à l'adoption d'un système de management des services (SMS) avec une référence aux services TIC.
Davide Micheli
24 Jan 2023 01:24 PM - Comment(s)
The ISO 27002:2022 standard: the new information security controls
ISO released its new 27002:2022 standard updating also the information security controls: let's take a closer look at all the news.
Davide Micheli
23 Nov 2022 12:04 AM - Comment(s)
Réflexions sur une gestion Agile des services
Cette série de réflexions traite de quand, comment et pourquoi une approche agile peut être bénéfique à la gestion des services.
Davide Micheli
14 Nov 2022 03:02 PM - Comment(s)
The new Information Security Management System ISO27001 Standard edition 2022
The new ISO27001 Standard (2022) set updated requirements on Information Security Management System (ISMS): let's discover some details about them.
Davide Micheli
02 Nov 2022 07:00 AM - Comment(s)
The integrated ICT GRC in Swiss and Italian financial services industry
Financial services industry in Italy and Switzerland can take advantage of an integrated management of ICT GRC: let's take a look at our approach.
Davide Micheli
19 Oct 2022 09:24 AM - Comment(s)
ITIL or FitSM service management? It’s not a question of commerce
Is better ITIL® OR FitSM service management? This is not just a commercial question: let's try to find an answer together.
itSMF Staff
18 Jan 2022 06:00 AM - Comment(s)
ICMF/its Herbsttagung 16.09.2021
Meine IT-Serviceprovider ...und die Gewissheit, dass es die Richtigen sind ICMF/its Herbsttagung 16.09.2021 Ihre IT-Organisation kann sich dem vermehrten Bezug von externen IT-Services nicht.
itSMF Staff
15 Sep 2021 01:16 PM - Comment(s)
Governance in Project Management
When the large institutes that have regulated the project management world came to life, the term "governance" had not yet been introduced.
itSMF Staff
10 Jul 2021 05:00 AM - Comment(s)
itSMF history and future look
Let's discover together the beginnings and the history path of itSMF, the forum of IT professionals that supports with culture and knowledge the future of IT sector.
itSMF Staff
13 Feb 2019 01:59 PM - Comment(s)