Blog categorized as English

The organizations journey becoming♾️agile
Decide timely, commit late, fail smart and learn fast, deliver better solutions and experience to customers, challenge each other to improve. These are some…
itSMF Staff
07 Feb 2022 02:11 PM - Comment(s)
ITIL or FitSM service management? It’s not a question of commerce
ITIL® OR FitSM service management? NOT JUST A COMMERCIAL QUESTION! Service Management is much more than the available Best Practice frameworks. However, they are an important basis for guidance when…
itSMF Staff
18 Jan 2022 06:00 AM - Comment(s)
GRC and personal data transfer from Switzerland: the standard contractual clauses
The transfer of personal data to a country with an inadequate level of data protection: the role of standard contractual clauses (SCC) During the past months, we had an overview on personal data…
itSMF Staff
14 Oct 2021 07:00 AM - Comment(s)
GRC and data protection in Switzerland: the FADP/LPD Ordinance
The data protection in Switzerland and GRC: our quick focus on FAPD (LPD) Ordinance On our previous posts, we took a look firstly at the data protection in Switzerland. We secondly compared the GRC…
itSMF Staff
18 Aug 2021 06:00 AM - Comment(s)
GRC and Data Protection: the GRC approch in EU and Swiss contexts
Data protection between EU and Switzerland: the GRC Data Protection approach on GDPR and LPD-DSG-LPD (FDA) GRC and Data Protection: what about the approach in Switzerland? We already told you about…
itSMF Staff
04 Aug 2021 05:00 AM - Comment(s)
GRC and data protection in Switzerland: structure and main requirements of the LPD
Data protection in Switzerland: the Swiss Federal Data Protection Act (DPA) As is known, on September 25th, 2020, the Federal Data Protection Act (LPD) of Switzerland was enacted. The LPD - similarly…
itSMF Staff
22 Jul 2021 05:00 AM - Comment(s)
Governance in Project Management
When the large institutes that have regulated the project management world came to life, the term "governance" had not yet been introduced. Today, every standard claim to have governance for project…
itSMF Staff
10 Jul 2021 05:00 AM - Comment(s)
itSMF partnerships, what's new
itSMF's numbers continue to grow in Switzerland thanks to our savvy work on territory which is validated also by additional strategic partnerships. We are proud to announce the achieved agreement…
itSMF Staff
01 May 2020 08:00 AM - Comment(s)
New Mindset to customer “selfless” service
This post looks at how something we should call “selfless service” makes the customer journey – in this case, literally – so much easier to deliver a better customer experience. For example in the…
itSMF Staff
10 Jul 2019 09:51 PM - Comment(s)
ITSM state-of-the-art beyond the Atlantic ocean
Ever wanted to know more about the current state of IT service management (ITSM) and ITIL adoption. What has been achieved by organizations and where they have struggled? If so, then this article is…
itSMF Staff
18 Mar 2019 08:49 AM - Comment(s)
itSMF history and future look
The beginnings and the history path To better describe itSMF and its territorial commitment to advocate, discuss, collate, advise and shape professionals in the IT sector, transmitting them the right…
itSMF Staff
13 Feb 2019 01:59 PM - Comment(s)
Is IT4IT better than ITIL?
Before answering this question, it is necessary to understand the origin of the IT4IT framework and its main components. IT4IT is supported by the Open Group and more specifically the IT4IT forum.…
itSMF Staff
14 Dec 2018 09:12 AM - Comment(s)
How to transform an IT Organization
Nowadays changing and improving the IT through the new technologies implementation could be “relative” simple. CIO should decide what challenge wants to pursue, or what kind of goal would…
itSMF Staff
07 Oct 2015 11:34 AM - Comment(s)