<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://www.itsmf.ch/blogs/tag/Topics/feed" rel="self" type="application/rss+xml"/><title>itSMF Switzerland - Blog #Topics</title><description>itSMF Switzerland - Blog #Topics</description><link>https://www.itsmf.ch/blogs/tag/Topics</link><lastBuildDate>Wed, 09 Sep 2026 13:05:31 +0200</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[itSMF, la parola agli esperti ed ai protagonisti dell’IT Service Management]]></title><link>https://www.itsmf.ch/blogs/post/itsmf-la-parola-agli-esperti-ed-ai-protagonisti-dellit-service-management</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsmf.ch/meeting-business-1.jpg"/>Anche in Ticino le tematiche di IT Governance e IT Service Management riscutono successo: ecco un sunto dell'evento tenuto da itSMF a Giubiasco.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_5ij1sJzFRwW8NC8tqR2gIQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm__ah88zy3Tra1M5VpKjov-Q" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm__ah88zy3Tra1M5VpKjov-Q"].zprow{ border-radius:1px; } </style><div data-element-id="elm_9ytoDmyUQqWUqga2beAz1A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-8 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_61ZR6-hEugiQFhDRqEVAYQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_61ZR6-hEugiQFhDRqEVAYQ"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><p><span style="font-style:italic;">Reading time: ~ 4 min.</span><br></p></div>
</div><div data-element-id="elm_-ZEi2YOQddoKcJ4mZQN_5w" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_-ZEi2YOQddoKcJ4mZQN_5w"] .zpimage-container figure img { width: 703px ; height: 502.21px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_-ZEi2YOQddoKcJ4mZQN_5w"] .zpimage-container figure img { width:723px ; height:516.49px ; } } @media (max-width: 767px) { [data-element-id="elm_-ZEi2YOQddoKcJ4mZQN_5w"] .zpimage-container figure img { width:415px ; height:296.47px ; } } [data-element-id="elm_-ZEi2YOQddoKcJ4mZQN_5w"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/itsmf-parola-esperti-protagonisti-itsmf-service-management.jpg" width="415" height="296.47" loading="lazy" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_WryZKSxx4UQipOjQPxnp4A" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_WryZKSxx4UQipOjQPxnp4A"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">itSMF: anche in Ticino c'è spazio per tematiche come l'IT Governance e l'IT Service Management<br></h2></div>
<div data-element-id="elm_7VfY5F16R6mRvY1446S5cQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_7VfY5F16R6mRvY1446S5cQ"].zpelem-text { border-radius:1px; margin-block-start:8px; } </style><div class="zptext zptext-align-center " data-editor="true"><div class="section article"><h4 style="text-align:center;"><span style="font-style:italic;font-size:18px;"><span style="color:rgb(0, 0, 0);">La prima tavola rotonda è una novità importante in ambito IT che ha ottenuto ottimi riscontri</span></span></h4><h4 style="text-align:justify;"></h4><h4 style="text-align:justify;"><div class="section article"></div></h4><h4><div class="section article"><div class="signature"></div><span style="font-size:16px;"><span style="color:rgba(0, 0, 0, 0.71);"></span><div id="bkk_1173807" class="bookmark-article" title="Preferiti"></div></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Si è tenuta lo scorso 12 settembre - nella splendida cornice dell’Hotel la Tureta di Giubiasco - la prima tavola rotonda sul tema <span style="font-weight:bold;">IT Governance ed IT Service Management in Ticino</span>, una novità importante in ambito IT che ha ottenuto ottimi riscontri.&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Moderatore dell’evento il responsabile per la <span style="font-weight:bold;">Svizzera italiana di itSMF</span> e membro del comitato svizzero, Andrea Cherubini. «In questo percorso iniziale sul territorio abbiamo cercato anche qualcosa di diverso a livello di location», racconta, «l’idea di un punto di incontro territorialmente centrale sì, ma che fosse in grado di dare lustro al Sopraceneri ci “intrigava” molto, anche per <span style="font-style:italic;">premiare l’appartenenza territoriale di eccellenze aziendali</span> che hanno sin dall’inizio aderito con molto interesse ed entusiasmo alla nostra iniziativa».&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Diverse aziende radicate sul territorio, e anche di respiro internazionale, si sono trovate attorno al tavolo tecnico per parlare di <span style="font-weight:bold;">governance, processi e qualità dei servizi IT</span> attraverso un confronto molto diretto: cura ed ospedaliero, farmaceutico, comunicazione e contenuti digitali, formazione, hanno mostrato interesse a confrontarsi e ad essere confrontati.</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">«C’è oggettivamente soddisfazione, non ci aspettavamo per questo primo evento di raggiungere il quorum minimo di presenze con facilità, sia perché il tema della governance è inevitabilmente considerato di nicchia, sia perché la gestione di una tavola rotonda su questi temi è una novità».&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">La qualità dell’evento, dai contenuti all’organizzazione all’intrattenimento, è stata molto apprezzata dai partecipanti i quali si sono adoperati a dare un loro riscontro, con giudizi molto alti, nel successivo sondaggio di valutazione in un numero statisticamente importante in rapporto all’afflusso.&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">L’organizzazione ha proposto due temi come leit motiv: “l’importanza strategica del Service Catalogue” e la “gestione dell’incident management nell’era DevOps”, ai quali i partecipanti potevano contribuire a proprio piacimento, dando la facoltà a sua volta ad ogni azienda partecipante di portare un proprio tema a lei caro e di impostare il tipo di feedback dagli altri membri come aspettativa.</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Questo ha funzionato molto bene, creando quell’ambiente di coinvolgimento attivo da cui sono emersi interessanti <span style="font-weight:bold;">spunti di confronto</span>: il fatto di aver sforato i tempi della scaletta va letto indubbiamente come un ottimo indicatore.&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Ma itSMF non vuole assolutamente indossare il marchio di movimento IT “elitario” tanto meno ricercato, piuttosto adoperarsi con impegno e senso pratico ad “esportare” la consapevolezza all’intero comparto IT territoriale a tutti i livelli, con un occhio molto attento al management aziendale con il quale l’IT deve confrontarsi, allinearsi e quindi parlare sempre più la stessa lingua. Questo concetto vale per ogni <span style="font-weight:bold;">azienda di ogni dimensione e settore merceologico</span>.&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">C’è bisogno di IT governance ovunque, per evitare al mondo IT e quello di business di correre su binari paralleli con diverse velocità. Solo con l’intersezione il business può essere trascinato nel digitale attraverso l’IT: la governance ed itSMF sono qui per questo.&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Insomma, tempo per conquistare e coinvolgere anche gli indecisi e gli iniziali resistenti alle novità c’è tutto. Unico grande assente iniziale il settore bancario, in parte scusato perché ancora impegnato in una fase delicata di riassetto con molte pressioni interne ed esterne.</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">«A dire il vero», spiega Cherubini, «eravamo in contatto con un istituto che solo all’ultimo ha optato per non presenziare. Se questo evento è riuscito molto bene un grazie va in particolare ad Ated, associazione con la quale vediamo un futuro ricco di successi e di collaborazioni».&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Nello stesso periodo si è tenuta a Berna la riunione annuale di comitato itSMF che ha rinnovato la collaborazione con Ated, dato maggior peso e slancio alla figura locale ed all’importanza, in seno al comitato, del nostro territorio.</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Dopo un periodo di appannamento dovuto vieppiù alla perdita di interesse verso la tematica poiché nel corso degli anni non più trendy, come spesso accade nel mondo in costante fermento dell’IT, <span style="font-weight:bold;">l’associazione ha tutta la voglia di rilanciarsi</span> con forza e slancio nel territorio svizzero come in Ticino, facendo leva proprio sulla consolidata maturità delle tematiche.&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Per questo motivo le attività principali in questa parte finale dell’anno si prendono una pausa rigenerativa per dare spazio al restyling totale del sito e del concetto di comunicazione per essere attualizzato, in questo contesto si colloca il rilancio a livello di marketing e di partenariato.</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Il prossimo evento si terrà nei primi mesi del 2018, vi aspettiamo numerosi e vi auguriamo con anticipo una buona fine d’anno!&nbsp;</span></div><div class="section" style="text-align:justify;"><span style="font-size:14px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div class="section" style="text-align:justify;"><div class="section" style="text-align:justify;"><span style="font-size:14px;color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;">Il comitato itSMF per la Svizzera italian</span>a, <a href="mailto:andrea.cherubini@itsmf.ch" title="Andrea Cherubini" rel="">Andrea Cherubini</a>.</span></div></div></h4></div></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 14 Nov 2017 11:07:09 +0100</pubDate></item><item><title><![CDATA[itSMF in Ticino: per supportare un territorio tecnologicamente avanzato]]></title><link>https://www.itsmf.ch/blogs/post/come-affrontare-in-modo-olistico-la-cyber-security1</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsmf.ch/digital-it-trasformations-itismf-mit-manthea.ch-lugano-1.jpeg"/>A Lugano, il 28 marzo 2017, si terrà il primo convegno sulla Governance IT: ospite della serata è Security-Lab, una realtà di primo piano di questo comparto.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_V16RwcvgRo-ajz0lIKDB5w" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_6aorPKrZRja2aIF2WEdeuA" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_6aorPKrZRja2aIF2WEdeuA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_sho23zZ0RJqVm6lIjMDgFQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-8 zpcol-sm-12 zpalign-self- "><style type="text/css"> [data-element-id="elm_sho23zZ0RJqVm6lIjMDgFQ"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_TLctZasunoMoUZIqeyumnw" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_TLctZasunoMoUZIqeyumnw"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><p><span style="font-style:italic;">Reading list: ~ 3 min.</span><br></p></div>
</div><div data-element-id="elm_7I5WZEc90hsirr2C2U8Bnw" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_7I5WZEc90hsirr2C2U8Bnw"] .zpimage-container figure img { width: 703px ; height: 469.25px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_7I5WZEc90hsirr2C2U8Bnw"] .zpimage-container figure img { width:723px ; height:482.60px ; } } @media (max-width: 767px) { [data-element-id="elm_7I5WZEc90hsirr2C2U8Bnw"] .zpimage-container figure img { width:415px ; height:277.01px ; } } [data-element-id="elm_7I5WZEc90hsirr2C2U8Bnw"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
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</div><div data-element-id="elm_CTcdIJwxwO_mzhrewUY5wA" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_CTcdIJwxwO_mzhrewUY5wA"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">Un primo convegno sulla governance IT, ospite Security-Lab, a Lugano il prossimo 28 marzo<br></h2></div>
<div data-element-id="elm_64PBHZg3RIuMf3JIdlQ6HA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_64PBHZg3RIuMf3JIdlQ6HA"].zpelem-text { border-radius:1px; margin-block-start:13px; } </style><div class="zptext zptext-align-left " data-editor="true"><div class="section article"><h4 style="text-align:justify;"><div class="section"><span style="font-size:14px;color:rgba(0, 0, 0, 0.71);"><div style="line-height:1;"><div class="section"><span><div><div class="section " style="line-height:1.2;"><span><div><div class="section " style="line-height:1.5;"><div><span style="font-size:16px;">Nel mondo delle imprese cresce a vista d’occhio l’interconnessione tecnologica.</span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-size:16px;">Aziende, clienti, fornitori, istituzioni, individui, anche gli oggetti: <span style="font-weight:bold;">tutto è connesso</span> e, per questo, deve essere garantito un adeguato <span style="font-style:italic;">livello di gestione e sicurezza dei servizi informatici</span>, così da rispondere alle elevate esigenze qualitative ormai giustamente pretese.</span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-size:16px;">Un risultato che si ottiene con la <span style="font-weight:bold;">governance IT</span>, la misurazione e il controllo delle performance che danno vita ad ogni singolo servizio erogato.&nbsp;</span></div><div><span style="font-size:16px;"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;">Occasione per ribadirlo sarà l’esordio ticinese di&nbsp; <strong>itSMF</strong>, il forum globale con più di 6mila aziende e 40mila iscritti in 50 Paesi, che ha organizzato un convegno il prossimo 28 marzo a Lugano. <br></span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-size:16px;">Inizia così il percorso del chapter svizzero di questa associazione no profit, attiva dal 1998 nella promozione delle migliori pratiche e standard per l’IT.&nbsp;</span></div><div><span style="font-size:16px;"><div style="line-height:1;"><span><strong><br></strong></span></div></span></div><div><span style="font-size:16px;"><strong>Andrea Cherubini</strong>, IT manager e consulente di pluriennale esperienza, con master in IT Management e Governance conseguito alla SUPSI, membro del comitato itSMF per la Svizzera italiana, vede l’approdo di itSMF in Ticino come una bella sfida e un’opportunità: “In questo momento i riflettori sono puntati su tematiche come Cloud, Big Data analytics, Cyber Security”, spiega, aggiungendo che “la IT governance si rivela un concreto ed efficace supporto ed aiuto ad affrontare tutte le opportunità del futuro, ma anche le minacce, in particolare quelle alla sicurezza informatica”.&nbsp;</span></div><div><span style="font-size:16px;"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;">Il convegno itSMF si focalizza sulla “governance IT come concreto supporto alla Cyber Security” e si avvale della collaborazione di&nbsp; <a href="http://www.sec-lab.com/" target="_blank" rel="noopener">Security Lab</a>, azienda ticinese attiva dal 2004 che punta convintamente sul governo della sicurezza informatica e sulla gestione dei rischi.</span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-size:16px;">C’è una parte tecnologica e una organizzativa quando si affronta il risk management in azienda, e lo sa bene&nbsp; <strong>Alberto Redi</strong>, partner di Security Lab : “In un certo senso il programma del convegno riprende i tre pilastri della nostra value proposition: la governance, e qui pensiamo anche alle certificazioni che la rendono dimostrabile, l’auditing, per rilevare le vulnerabilità tecniche e organizzative e quindi indirizzare le attività di rimedio, e la cultura, per valorizzare il capitale umano”.&nbsp;</span></div><div><span style="font-size:16px;"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;">L’evento è tanto ambizioso quanto concreto, lo racconta bene il&nbsp; <a href="http://www.ated.ch/repository/pdf/0-863413959-Flyer-evento.pdf" target="_blank" rel="noopener">flyer</a>&nbsp;di invito.</span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-size:16px;">Dopo una presentazione di itSMF e del suo framework a supporto delle imprese da parte di Andrea Cherubini, Siro Migliavacca - Head of Advisory di <span style="font-weight:bold;">Security Lab</span> - presenterà alcuni casi di studio sul percorso che porta alla ISO 27001, la certificazione universalmente riconosciuta per la sicurezza informatica.</span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-size:16px;">Infine, gli specialisti del team di Security Lab mostreranno un attacco in tempo reale a un dispositivo mobile, con <span style="font-style:italic;">furto di informazioni</span>, un incidente che chiunque potrebbe subire: la simulazione serve naturalmente a una presa di coscienza delle vulnerabilità a cui siamo esposti giornalmente e delle relative conseguenze.&nbsp;</span></div><div><span style="font-size:16px;"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;">Anche in Svizzera gli <span style="font-weight:bold;">attacchi di cybercrime</span> sono in costante aumento e colpiscono aziende di ogni tipo e dimensione, ma gli investimenti in contromisure di prevenzione e in capacità di reazione, sono ancora ampiamente insufficienti e ancora troppo mirati alle sole classiche contromisure tecniche quali firewall e antivirus, come sottolineato nei rapporti di&nbsp; <span style="font-weight:bold;"><a href="https://www.melani.admin.ch/melani/it/home.html" target="_blank" rel="noopener">MELANI</a></span>, il più accreditato <span style="font-style:italic;">centro studi per la sicurezza delle informazioni</span> della Confederazione.&nbsp;</span></div><div><span style="font-size:16px;"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;">Bisogna quindi correre ai ripari? Certo! Con attenzione e determinazione, ma senza spaventarsi: sono sufficienti limitati investimenti incrementali verso il giusto livello di IT governance. Il framework ITIL, il cuore del metodo itSMF, e la security governance si applicano per moduli.</span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-size:16px;">Nel corso di più di vent’anni di evoluzione, il framework, che non è affatto un metodo rigido, bensì una collezione di pratiche, ha dato prova di grande funzionalità e applicazione concreta nei processi aziendali. “Gestire con un approccio controllato e maturo i servizi IT e la Cyber Security è l’obiettivo, il framework è pensato proprio per questo”.&nbsp;</span></div><div><span style="font-size:16px;"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;"><span style="font-weight:bold;">DOVE E QUANDO</span>&nbsp;</span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-size:16px;">Hotel Lugano Dante Center – Piazza Cioccaro 5, 6900 Lugano, 28 MARZO 2017&nbsp;</span></div><div><span style="font-size:16px;"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;">Iscrizione: gratuita, su ated.ch entro il 24 marzo. PROGRAMMA&nbsp;&nbsp;</span></div><ul><li><span style="font-size:16px;">17:50-18:00: Registrazione;</span></li><li><span style="font-size:16px;">18:00-18:10: Benvenuto e introduzione;</span></li><li><span style="font-size:16px;">18:10-18:40: Presentazione di itSMF e della governance al concreto supporto delle aziende del territorio: a proposito di Cyber Security (Andrea Cherubini);</span></li><li><span style="font-size:16px;">18:40-19:10: Presentazione di casi di studio sull'implementazione del modello di security governance e sul percorso che porta alla certificazione ISO 27001 (Siro Migliavacca);</span></li><li><span style="font-size:16px;">19:10-19:40: Presentazione in tempo reale di un attacco ad un dispositivo mobile con furto di informazioni che chiunque potrebbe subire, con presa di coscienza delle vulnerabilità a cui siamo esposti e dell’impatto che potrebbe scaturire. (Saul Greci/Maurizio Siracusa);</span></li><li><span style="font-size:16px;">19:40-19:45: Domande e discussione con i relatori;</span></li><li style="line-height:2;"><span style="font-size:16px;">19:45: Aperitivo finale.</span></li></ul></div></div></span></div></div></span></div></div></span></div></h4></div></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 28 Feb 2017 11:21:03 +0100</pubDate></item><item><title><![CDATA[Come affrontare in modo olistico la Cyber Security]]></title><link>https://www.itsmf.ch/blogs/post/come-affrontare-in-modo-olistico-la-cyber-security</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsmf.ch/protezione-dei-dati-aziendali-e-cyber-crime.jpg"/>La digitalizzazione porta con sé innumerevoli opportunità, ma anche rischi e problemi: con una Cyber Security olistica, è possibile affrontare queste sfide in modo vincente.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jrjlSL4DTuqiNIxqU6MiiA" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_9pNlNI-QSmGfa-z-ZeOH6w" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_9pNlNI-QSmGfa-z-ZeOH6w"].zprow{ border-radius:1px; } </style><div data-element-id="elm_tqh3Wg7XTyK8_cCjc7TEZA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-8 zpcol-sm-12 zpalign-self- "><style type="text/css"> [data-element-id="elm_tqh3Wg7XTyK8_cCjc7TEZA"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_nPP1Nq1lRAc8BkRWp_PqvA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_nPP1Nq1lRAc8BkRWp_PqvA"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><p><span style="font-style:italic;">Reading time: ~ 3 min.</span><br></p></div>
</div><div data-element-id="elm_l8_CQ-e_aXghqZmLxTM2xQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_l8_CQ-e_aXghqZmLxTM2xQ"] .zpimage-container figure img { width: 703px ; height: 256.60px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_l8_CQ-e_aXghqZmLxTM2xQ"] .zpimage-container figure img { width:723px ; height:263.90px ; } } @media (max-width: 767px) { [data-element-id="elm_l8_CQ-e_aXghqZmLxTM2xQ"] .zpimage-container figure img { width:415px ; height:151.47px ; } } [data-element-id="elm_l8_CQ-e_aXghqZmLxTM2xQ"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
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                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/come-affrontare-in-modo-olistico-cyber-sicurezza.jpg" width="415" height="151.47" loading="lazy" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_nG30eulpzXcPlD97R25BQw" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_nG30eulpzXcPlD97R25BQw"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">La Cyber Security per sfruttare le opportunità della digitalizzazione senza ignorarne i rischi<br></h2></div>
<div data-element-id="elm_kvp7i70cSICpn0pb50gXPA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_kvp7i70cSICpn0pb50gXPA"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="text-align:justify;"><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">L’autorevole rapporto 2016 del&nbsp;<strong>Clusit</strong>&nbsp;(Italia), che raggruppa centinaia di esperti e un gran numero di soggetti pubblici e privati, riassume in modo molto chiaro come&nbsp;</span><span lang="it-CH"><strong>il 2016 è considerato l’anno con il maggior numero di minacce di sicurezza informatica</strong>:</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>malware</span><span lang="it-CH">&nbsp;+116%</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>phishing attraverso il social engineering addirittura +1166%</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></span><span lang="it-CH">oltre il</span><strong><span lang="it-CH"> 70% degli attacchi complessivi è finalizzato ad estorcere denaro</span></strong><span lang="it-CH"><span style="font-weight:bold;">.</span></span></span></div><div><br></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><span style="font-weight:bold;">L</span>e strutture che hanno subìto un maggior bersagliamento fanno parte dei settori:</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>socio-sanitario, con un +102%;</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>GDO +70%;</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>bancario/finanziario, con +64%.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><div style="line-height:1;"><span><strong><span lang="it-CH"><br></span></strong></span></div></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Questo trend</span><span lang="it-CH">&nbsp;di statistiche&nbsp;</span><strong><span lang="it-CH">mostra come la tematica</span></strong><span lang="it-CH">&nbsp;non&nbsp;</span><strong><span lang="it-CH">è</span></strong><span lang="it-CH">&nbsp;affatto una moda del momento, quanto piuttosto&nbsp;</span><strong><span lang="it-CH">una delle più reali e concrete minacce per le aziende ed il mondo d’affari</span></strong><span lang="it-CH">, in costante e vertiginoso aumento.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><br></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Si tratta del comune “rovescio della medaglia”, legato alla pervasiva digitalizzazione delle aziende che inevitabilmente accompagna, ai numerosi vantaggi, una maggiore esposizione ai rischi di tipo cibernetico.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Da quando il tema della Cyber Security – terminologia che ha meglio ridefinito gli ambiti del concetto di sicurezza informatica in riferimento alla protezione degli beni aziendali digitali, quale risposta ai rischi di utilizzo inappropriato e criminale – è diventato comune, molti operatori del settore ICT hanno iniziato ad interessarsi da vicino allo specifico argomento, con l’obiettivo di essere in grado di rispondere in prima persona a questo tipo di richieste da parte dei potenziali clienti.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><div style="line-height:1;"><span><strong><span lang="it-CH"><br></span></strong></span></div></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><strong><span lang="it-CH">L’approccio olistico di analisi di i3ct</span></strong><span lang="it-CH">, che ne contraddistingue la strategia e la capacità di differenziarsi dai competitor,&nbsp;</span><strong><span lang="it-CH">ha portato anche in questo ambito a gestire la tematica sia con una visione dall’alto</span><span lang="it-CH">&nbsp;(top-down)&nbsp;</span><span lang="it-CH">che dal basso</span></strong><span lang="it-CH"><strong>&nbsp;(bottom-up)</strong>.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><br></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">È sicuramente poco credibile gestire la sicurezza solo dall’alto, attraverso delle direttive ed un piano di difesa aziendale ad alto livello, in quanto le minacce reali arrivano dal basso attraverso sofisticate tecniche e tecnologie di exploit di sistemi ed apparati per l’appropriazione di dati sensibili.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><br></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Nel contempo, però, è difficile pensare che conoscere il modo con cui gli hacker agiscono, possa permettere da solo di ottenere un efficace piano di difesa, poiché esso limita ad individuare la vera vulnerabilità e l’effetto, ma non ne scopre l’origine e la reale causa.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Per questi motivi&nbsp;</span><strong><span lang="it-CH">i3ct </span></strong><span lang="it-CH">ha ottenuto in questo ambito</span><strong><span lang="it-CH"> due importanti certificazioni</span><span lang="it-CH">: <br></span></strong></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><strong><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></strong><span lang="it-CH">la </span><strong><span lang="it-CH">Cyber Security Professional, </span></strong><span lang="it-CH">in ambito di </span><strong><span lang="it-CH">Ethical Hacking</span></strong><span lang="it-CH">, per conoscere</span><span lang="it-CH">&nbsp;approfonditamente&nbsp;</span><span lang="it-CH">cosa si trova “sotto il cofano” della cyber criminalità e come agire in modo etico per ottenere i responsi che permettono agli hacker di sferrare gli attacchi in modo mirato</span><strong>;<span lang="it-CH"><br></span></strong></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><strong><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></span></strong><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>l</span></span></span></span>a&nbsp;</span><strong><span lang="it-CH">ISO 27001 Lead Auditor </span></strong><span lang="it-CH">che si appoggia alla governance IT applicata al contesto di sicurezza per definire un piano strategico</span><span lang="it-CH">&nbsp;che a grandi linee,</span><strong><span lang="it-CH"></span></strong><span lang="it-CH">da un lato, </span><span lang="it-CH">definisca </span><strong><span lang="it-CH">gli asset a maggior impatto legato al rischio di minacce cyber </span></strong><span lang="it-CH">e,</span><span lang="it-CH"> dall’altro, determini quali </span><strong><span lang="it-CH">azioni compiere per&nbsp;</span><span lang="it-CH">mitigare efficacemente il rischio</span></strong><span lang="it-CH">.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><div style="line-height:1;"><span><strong><span lang="it-CH"><br></span></strong></span></div></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Il r<span style="font-weight:bold;">apporto del 2016 </span></span><span style="font-weight:bold;"><span lang="it-CH">di </span><span lang="it-CH">KPMG </span><span lang="it-CH">per la Svizzera</span></span><span lang="it-CH">&nbsp;ha raccolto dati&nbsp;in sintonia con key player, legati ad un campione di aziende elvetiche intervistate.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><br></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Circa</span><strong><span lang="it-CH">&nbsp;l’80% delle aziende non ha un piano di gestione delle minacce strutturato</span></strong><span lang="it-CH">&nbsp;per quanto concerne il&nbsp;monitoraggio tecnico di attività sospette, un’appropriata classificazione dei dati ed un efficace sistema di comunicazione&nbsp;per il coordinamento interdisciplinare.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><br></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Ben&nbsp;</span><strong><span lang="it-CH">il 75% degli intervistati i</span></strong><span lang="it-CH">noltre sostiene che il focus per gestire al meglio le minacce cyber va posto nell’approccio coordinato di persone, processi e tecnologie</span><span lang="it-CH">.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">Il prossimo 28 marzo, all’hotel Dante di Lugano, grazie alla nomina di Andrea Cherubini a membro di comitato di itSMF Suisse e responsabile per l’area italofona, e dalla sempre attiva e proficua collaborazione con Ated, avrà luogo il primo evento legato alle tematiche di IT governance e Service Management con un approccio pratico e valido supporto del governo IT al tema della sicurezza informatica.</span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH">L’evento, il primo di una serie di iniziative legate alla tematica in Ticino, sarà gratuito per attirare e costruire un gruppo di lavoro locale.</span> &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp;</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Referenze: I dialoghi, Cyber Security Training &amp; Consulting</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><a href="http://idialoghi.com/news/rapporto-clusit-2017/?utm_source=dlvr.it&amp;utm_medium=twitter">http://idialoghi.com/news/rapporto-clusit-2017/?utm_source=dlvr.it&amp;utm_medium=twitter</a>&nbsp;&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Clusit: Associazione Italiana per la Sicurezza Informatica</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><a href="https://clusit.it/rapporto-clusit/">https://clusit.it/rapporto-clusit/</a>&nbsp;&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size:16px;"><span style="color:rgba(0, 0, 0, 0.71);">KPMG&nbsp; <span lang="it-CH">©&nbsp;</span></span><a href="https://assets.kpmg.com/content/dam/kpmg/ch/pdf/clarity-on-cyber-security-2016-en.pdf" style="font-size:14px;">Rapporto per la svizzera</a><span style="color:rgba(0, 0, 0, 0.71);">&nbsp;in tema di Cyber Security&nbsp;</span></span></div><div><strong style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;" lang="it-CH"><br></span></strong></div><div><span style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;font-style:italic;" lang="it-CH">Autore: Cherubini Andrea (presidente itSMF).</span></span><strong style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;font-style:italic;" lang="it-CH"><br></span></strong></div></div></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 28 Feb 2017 11:21:00 +0100</pubDate></item><item><title><![CDATA[Innovazione organizzativa: una sfida da affrontare e vincere]]></title><link>https://www.itsmf.ch/blogs/post/innovazione-organizzativa-una-sfida-da-affrontare-e-vincere</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsmf.ch/Digital_Innovation-cherubini.jpg"/>La trasformazione digitale porta con sé nuove opportunità, a patto di non subire questo cambiamento in modo passivo.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_ilBf-ImJTbyu6ilp5SQ-kQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ZYfaSfGvRkWCYxsu-UikTA" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_ZYfaSfGvRkWCYxsu-UikTA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_cMLOrvbdTB6pHt8MvjkxIA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-8 zpcol-sm-12 zpalign-self- "><style type="text/css"> [data-element-id="elm_cMLOrvbdTB6pHt8MvjkxIA"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_4jdIchuIhrx4fw7szbJL4g" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_4jdIchuIhrx4fw7szbJL4g"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><p><span style="font-style:italic;">Reading time: ~ 4 min.</span><br></p></div>
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</div><div data-element-id="elm_hBqBRmY2UGTaYlOrL0rrfg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_hBqBRmY2UGTaYlOrL0rrfg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">Affrontare il cambiamento per non subirlo passivamente<br></h2></div>
<div data-element-id="elm_vpSUFI_CRBa-2qWRhp7ESw" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_vpSUFI_CRBa-2qWRhp7ESw"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-center " data-editor="true"><div style="text-align:justify;"><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH">Stiamo vivendo il<strong></strong> pieno <strong>fermento della rivoluzione digitale </strong>che sta trasformando significativamente il<strong></strong> mondo di business, attraverso la modellazione di nuovi scenari d’affari all’interno della&nbsp;“<span style="font-style:italic;">global and sharing economy</span>”&nbsp;legati sempre più all’utilizzo massivo di tecnologie digitali.</span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH"><br></span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH">Questo nuovo paradigma di business pone la riflessione su come e con quali&nbsp;<strong>modelli organizzativi e strutture aziendali </strong>debbano necessariamente seguire in modo armonioso questo inarrestabile trend.</span></div><div><div style="line-height:1;"><strong style="color:rgba(0, 0, 0, 0.71);font-size:14px;"><br></strong></div></div><div><strong style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;">L’adattamento al business ed all’innovazione </span></strong><span style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;">che lo trasforma in modo veloce e pervasivo si contrappone</span></span><strong style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;"></span></strong><span style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;">alla <span style="font-style:italic;">resistenza al cambiamento organizzativo</span> figlia di una cultura ancora troppo “locale”,</span></span><strong style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;"></span></strong><span style="color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;">radicata nel territorio, e di una storia aziendale vissuta in un contesto socio-economico diverso</span></span><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;">.</span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH">Questo scollamento tra modelli di business e modelli organizzativi è una minaccia enorme per l’esistenza futura di molte aziende. A questo si aggiungono stime future - disegnate da esperti analisti - che prevedono <span style="font-style:italic;">scenari a tinte fosche</span> per molte professioni che scompariranno, altre verranno modificate nei tempi e nei modi e, soprattutto, precarizzate.</span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><strong><br></strong></span></div></span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH"><strong>Innovare </strong>non è solo imparare a<strong></strong><span style="font-style:italic;">correre alla velocità delle tecnologie</span><strong></strong>ma anche sperimentare ed adottare nuovi modelli organizzativi capaci di liberare le risorse strategiche&nbsp;da focalizzare nel business plan. Per questo&nbsp;è necessario mantenere una<strong> struttura snella ed agile</strong>, il più possibile<strong>&nbsp;</strong>di <strong>piccole dimensioni</strong>.</span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH"><br></span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH">Come fare a sostenere un forte cambiamento anche repentino nel tempo e nel contempo contenere le oscillazioni e la precarizzazione? Quali rischi e svantaggi? Ma soprattutto quali reali vantaggi ed opportunità da cogliere?</span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></div><div><span style="color:rgba(0, 0, 0, 0.71);font-size:16px;" lang="it-CH">Indubbiamente&nbsp;<strong>essere piccoli limita la penetrabilità sul mercato, </strong>non permette di attingere a progetti e grandi commesse<strong>, </strong>importanti&nbsp;per dare solidità e prospettiva alle aziende,&nbsp;riduce l’indice di fiducia ed affidabilità nei clienti anche laddove le competenze sono mature<strong>&nbsp;</strong>e pienamente coerenti. Ciò nonostante, permette senz’altro di <strong>essere poco costosi</strong>,&nbsp;<strong>molto mobili</strong>,&nbsp;avere&nbsp;inevitabilmente&nbsp;un appetito di rischio più alto in grado di poter “osare”&nbsp;ed essere estremamente&nbsp;veloci nel prendere decisioni strategiche.</span></div><span style="font-size:14px;color:rgba(0, 0, 0, 0.71);"><span lang="it-CH"></span></span></div></div>
</div><div data-element-id="elm_vSBVqbPDO5TaHh7B-4kqCA" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_vSBVqbPDO5TaHh7B-4kqCA"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">Com'è possibile mitigare i rischi e cogliere le opportunità in questo scenario?<br></h2></div>
<div data-element-id="elm__jPBhqKuNGd_tsOubv2XaQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm__jPBhqKuNGd_tsOubv2XaQ"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-center " data-editor="true"><div style="text-align:justify;"><div style="text-align:center;"><blockquote><em><span style="font-size:16px;" lang="it-CH">Proviamo a pensare in “virtuale” e quindi in “digitale”</span></em></blockquote></div><span style="font-size:14px;color:rgba(0, 0, 0, 0.71);"><blockquote><blockquote style="line-height:1;"><em><span style="font-size:16px;" lang="it-CH"><br></span></em></blockquote></blockquote><span style="font-size:16px;"><span lang="it-CH"><div><span lang="it-CH">Durante l’evento di Cyber Security Symphosium, tenutosi a Lugano lo scorso 22 Settembre 2016, la mia attenzione è caduta sull’intervento di&nbsp;<strong>Adrian Burden</strong>, che ha parlato di&nbsp;<strong>cluster organizzativi nati in UK a Malvern</strong>, una zona periferica inglese del Worchestershire,&nbsp;nel contesto specifico di <span style="font-style:italic;">supportare e meglio gestire la crescita esponenziale delle problematiche legate alla Cyber Security</span>.</span></div><div><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><strong><br></strong></span></div></span></div><div><span lang="it-CH">Nel 2011,<strong> 8 piccole aziende del ramo tecnologico si sono unite in modo libero ed assolutamente informale</strong>&nbsp;per incontrarsi regolarmente, sviluppare relazioni di fiducia, condividere risorse ed attrarre investitori e pubblicità. Ovviamente l’informatizzazione ha recitato un ruolo attuativo chiave in questo processo.</span></div><div><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><strong><br></strong></span></div></span></div><div><span lang="it-CH">In poco tempo, <strong>lo spirito collaborativo ha permesso loro di crescere molto, </strong>ottenendo importanti benefici:</span><span lang="it-CH"><br></span></div><div><span lang="it-CH"><span style="color:inherit;"><span>✔️</span></span>l’accresciuta consapevolezza e competenza complementare di ognuno;</span></div><div><span lang="it-CH"><span style="color:inherit;"><span>✔️</span></span></span><span lang="it-CH">una piattaforma collaborativa molto efficace;</span></div><div><span lang="it-CH"><span style="color:inherit;"><span>✔️</span></span></span><span lang="it-CH">un legame forte con i fornitori;</span></div><div><span lang="it-CH"><span style="color:inherit;"><span>✔️<span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span><span style="font-size:14px;"><span style="font-size:16px;"><span>un supporto da parte delle autorità ed istituzioni e la possibilità di evangelizzare e condurre le aziende ad adottare una strategia efficace di sicurezza informatica.</span></span></span></span></span></span></span></span></span></span><span style="font-size:14px;color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;"><span lang="it-CH"></span></span></span><span lang="it-CH"><span style="color:inherit;"><span></span></span></span><span lang="it-CH"><span style="color:inherit;"><span></span></span></span><span lang="it-CH"><span style="color:inherit;"><span></span></span></span><span lang="it-CH"><span style="color:inherit;"><span></span></span></span><span lang="it-CH"><span style="color:inherit;"><span></span></span></span><span lang="it-CH"><span style="color:inherit;"><span></span></span></span></div></span></span></span><span style="font-size:14px;color:rgba(0, 0, 0, 0.71);"><span style="font-size:16px;"><span lang="it-CH"><div><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><strong><br></strong></span></div></span></div><div><span lang="it-CH">In questo caso&nbsp;parlare di semplice network è molto riduttivo,&nbsp;è lecito parlare di <strong>azienda “virtuale”, di organizzazione “digitale”</strong>.<strong></strong>I vantaggi&nbsp;del caso di successo britannico&nbsp;hanno portato in particolare a:<strong><br></strong></span></div><div><span lang="it-CH"><strong><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></strong>incontri regolari e finalizzati a specifici obiettivi condivisi;<br></span></div><div><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>sviluppo di relazioni di fiducia;</span></div><div><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span><strong></strong>condivisione di risorse, spazi ed infrastruttura;</span></div><div><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>incontrare partners &amp; investitori;</span></div><div><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>accentuare l’internazionalizzazione;</span></div><div><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>attrarre pubblicità e networking strutturato;</span></div><div><span lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span>incremento di business sia orizzontale che verticale&nbsp;(oggi le piccole aziende sono 80 e vi sono 17 clusters dislocati nella nazione).</span></div><div><div style="line-height:1;"><strong><br></strong></div></div><div>Dal 2011 questo modello è stato replicato sia geograficamente (in UK e nell’area mondiale anglofona) sia per altri scopi e visioni.</div><div><br></div><div>Più che il modello in sé, è il concetto che deve indubbiamente essere replicato in altri contesti reali di business<strong>,</strong>&nbsp;tra aziende anche composte di freelance complementari, ma non solo; gli inglesi, infatti, considerano PMI le aziende con meno di 250 collaboratori.</div><div><br></div><div>Questo concetto <strong>&nbsp;supera il consociativismo delle nostre latitudini</strong>, anche se è facile determinare alcune inevitabili similitudini ed <strong>estende</strong>, invece, il concetto di business networks eterogenei&nbsp;che sono nati in vari ambiti e con vari scopi e visioni tra cui non citare il famoso contesto internazionale BNI.</div><div><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></div><div><span lang="it-CH">Una ricerca sul web mi ha permesso di determinare&nbsp;<strong>il significato di azienda virtuale</strong>, (<strong>V</strong>irtual&nbsp;<strong>E</strong>nterprise),&nbsp;<strong>conosciuta anche come organizzazione virtuale o rete collaborativa</strong>:</span></div><div><span lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></div></span><blockquote><em><span lang="it-CH">Un’allenza professionale temporanea che avviene per condividere competenze e risorse per meglio rispondere a delle accrescenti opportunità di business, questa cooperazione è resa funzionale e vincente attraverso l’utilizzo di strumenti e tecnologie digitali avanzate.</span></em></blockquote><blockquote><blockquote style="line-height:1;"><em><span lang="it-CH"><br></span></em></blockquote></blockquote><span lang="it-CH"><div>Altre definizioni aggiungono al contesto di significato quest’altra affermazione:</div><div><div style="line-height:1;"><br></div></div></span><blockquote><em><span lang="it-CH">Un’alleanza temporanea di istituzioni, fornitori, clienti, aziende anche competitori, indipendenti tra loro con competenze individuali specialistiche che lavorano insieme per condividere spese, investimenti e piattaforme informatiche al fine di estendere il proprio limite competivivo e realizzare comuni obiettivi.</span></em></blockquote><blockquote><blockquote style="line-height:1;"><em><span lang="it-CH"><br></span></em></blockquote></blockquote></span><span lang="it-CH"><div><span style="font-size:16px;" lang="it-CH">In particolar modo&nbsp;i <strong>comuni obiettivi </strong>sono:&nbsp;</span></div><div><span style="font-size:16px;" lang="it-CH"><strong><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span><strong><span><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></strong></span></span></span></span></strong>allargamento dei propri confini aziendali;</span></div><div><span style="font-size:16px;" lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span><span><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></span></span></span></span>competenze core complementari;</span></div><div><span style="font-size:16px;" lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span><strong><span><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></strong></span></span></span></span>temporaneità;</span></div><div><span style="font-size:16px;" lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span><strong><span><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></strong></span></span></span></span>nessuna creazione di vincoli legali;</span></div><div><span style="font-size:16px;" lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span><strong><span><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></strong></span></span></span></span>uguaglianza compartecipativa;</span></div><div><span style="font-size:16px;" lang="it-CH"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span><strong><span><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></strong></span></span></span></span>uso condiviso integrato di strumenti ICT.</span></div><div><span style="font-size:16px;" lang="it-CH"><div style="line-height:1;"><span lang="it-CH"><br></span></div></span></div><div><span style="font-size:16px;" lang="it-CH">Il successo è da attribuirsi ad un fatto puramente socio-culturale di differenti popoli e civiltà?&nbsp;</span></div><div><span style="font-size:16px;" lang="it-CH">Perché alle nostre latitudini non sfonda?</span></div><div><span style="font-size:16px;" lang="it-CH">Nessuno ci ha ancora pensato in questo modo?&nbsp;</span></div><div><span style="font-size:16px;" lang="it-CH">Troppa resistenza a questo tipo di cambiamento?&nbsp;</span></div><div><span style="font-size:16px;"><span lang="it-CH"><br></span></span></div><div><span style="font-size:16px;"><span lang="it-CH">Credo sarebbe in ogni caso troppo riduttivo, è semplicemente&nbsp;<strong>un’opportunità che va colta, </strong>con la sua <strong>analisi di rischio </strong>e vissuta sino in fondo con<strong> molta convinzione e reale spirito di squadra, </strong>oggi tutti gli ingredienti di base sono “pronti per l’utilizzo”.</span>&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size:16px;">Referenza: <a href="http://www.malvern-cybersecurity.com/">Malvern Cyber Security&nbsp;</a>&nbsp;&nbsp;</span></div><div><span style="font-size:16px;">Wikipedia:&nbsp; <a href="https://en.wikipedia.org/wiki/Virtual_enterprise">Virtual Enterprise</a>&nbsp;&nbsp;</span></div><div><span style="font-size:16px;">Un ringraziamento speciale a <a href="https://www.linkedin.com/in/adrianburden">Adrian Burden</a> (speaker) e rappresentante Malvern Cluster.<br></span></div><div><span style="font-size:16px;"><br></span></div><div><span style="font-style:italic;" lang="it-CH">Autore: Cherubini Andrea<span style="font-weight:bold;"></span>(presidente itSMF Switzerland).<span style="font-weight:bold;"><br></span></span></div></span></span></div></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Fri, 20 Jan 2017 11:29:26 +0100</pubDate></item><item><title><![CDATA[Digital organization, a challenge to deal with and win]]></title><link>https://www.itsmf.ch/blogs/post/digital-organization-a-challenge-to-deal-with-and-win</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsmf.ch/Digital_Innovation-cherubini.jpg"/>The digital organization is a challenge with a lot of chances: taking advantage of them is possible, if you manage it in the right way.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_TxpFj4GMRBS9hlJLGctf6A" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_qBjMQKfNQZmihnzR0BSJYw" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_qBjMQKfNQZmihnzR0BSJYw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_nz5S_T_9Q0SXnPkq6i4oLQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-8 zpcol-sm-12 zpalign-self- "><style type="text/css"> [data-element-id="elm_nz5S_T_9Q0SXnPkq6i4oLQ"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_qk4wpPM2fFUmOfdKKteuJQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_qk4wpPM2fFUmOfdKKteuJQ"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><p><span style="font-style:italic;">Reading time: ~ 2 min.</span><br></p></div>
</div><div data-element-id="elm_UQTVM2_gLD155dPVvervwg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_UQTVM2_gLD155dPVvervwg"] .zpimage-container figure img { width: 703px ; height: 527.25px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_UQTVM2_gLD155dPVvervwg"] .zpimage-container figure img { width:723px ; height:542.25px ; } } @media (max-width: 767px) { [data-element-id="elm_UQTVM2_gLD155dPVvervwg"] .zpimage-container figure img { width:415px ; height:311.25px ; } } [data-element-id="elm_UQTVM2_gLD155dPVvervwg"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/digital-organization-challenge-to-deal-with-and-win.jpg" width="415" height="311.25" loading="lazy" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_6XiT5wezPKG4nXDBOPeujg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_6XiT5wezPKG4nXDBOPeujg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">Digitization: a challenge that offers new chances for business that manage it in the right way<br></h2></div>
<div data-element-id="elm_FdKE7JOrQBuuf8-Q1iyK8Q" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_FdKE7JOrQBuuf8-Q1iyK8Q"].zpelem-text { border-radius:1px; margin-block-start:7px; } </style><div class="zptext zptext-align-center " data-editor="true"><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);">We living in the middle of <span style="font-weight:bold;">digital revolution</span>, led by global and sharing economy, which dramatically transforming the business world supported via pervasive utilization of digital technologies. This new business pattern involves the evaluation of <span style="font-style:italic;">new organizational models and structures</span> in order to follow this trend in perfect harmony.</span></p><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="color:rgba(0, 0, 0, 0.71);"><br></span></p><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);">The applied theory of <span style="font-weight:bold;">“business” evolution</span> by natural selection is nowadays focused around innovation capacity and learning, professional training able to realize quality based products and competitive diversification. Resistance to change is the best challenge to win when you specially deal with “local cultures” and old fashioned and historical enterprise.</span></p><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="color:rgba(0, 0, 0, 0.71);"><br></span></p><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);">This strong detachment between business and organizational models depicts the best and most dangerous threat to the future enterprises life, estimates of expert analysts moreover states that many professions will change and disappear or become precarious.</span></p><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="color:rgba(0, 0, 0, 0.71);"><br></span></p><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);">What kind of risks and disadvantages brings an old organizational model in and what are the benefits and opportunities in a new model instead?</span></p><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="color:rgba(0, 0, 0, 0.71);"><br></span></p><p style="text-align:justify;" align="left"><span style="color:rgba(0, 0, 0, 0.71);">Keep organization as agile and small as you can is a “simplest” and best approach ever because this gives inexpensiveness, mobility, agility, low risk appetite able to dare and quick decision making process but reduce the market penetration and big project contracts ordering, decrease the index of trust by customer perception even in case of well matched competences.</span></p></div>
</div><div data-element-id="elm_mkUxv1bf6CM13SnKu7bCgw" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_mkUxv1bf6CM13SnKu7bCgw"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">How can exploit opportunities and mitigate the risks in this way?<br></h2></div>
<div data-element-id="elm_OEDARzOGQS1m8PfLzzz8QA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_OEDARzOGQS1m8PfLzzz8QA"].zpelem-text { border-radius:1px; margin-block-start:7px; } </style><div class="zptext zptext-align-center " data-editor="true"><span><span><span style="font-style:italic;"><span style="font-size:18px;">Let’s try to think in “virtual”, also in “digital” way.</span></span><br><div><span style="color:rgb(135, 34, 34);font-weight:600;"><em><br></em></span></div><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">During <span style="font-weight:bold;">Cyber Security Symphosium</span> event held in Lugano, 22th September 2016, I was impressed by Adrian Burden and his speech about organizational clusters born in 2011 in UK, around Malvern, aiming to support and manage the growth of Cyber Security business, improving the defense and raise the awareness in local enterprises.</span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Founded in 2011 by 8 small enterprises, today has grown up to 10 times obtaining important benefits such as:&nbsp;</span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></p><p style="text-align:justify;" align="left"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"> improved awareness of everyone’s potential and complementarity;</span></p><p style="text-align:justify;" align="left"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"> regular collaboration (meetings, targets, goals);</span></p><p style="text-align:justify;" align="left"><span style="color:inherit;text-align:center;"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></span><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">trusted relationships;</span></p><p style="text-align:justify;" align="left"><span style="color:inherit;text-align:center;"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></span><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">effective resource sharing; <br></span></p><p style="text-align:justify;" align="left"><span style="color:inherit;text-align:center;"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></span><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">major interest by investors, pubblicity and government; <br></span></p><p style="text-align:justify;" align="left"><span style="color:inherit;text-align:center;"><span style="color:inherit;"><span style="font-size:14px;"><span style="font-size:16px;"><span>✔️</span></span></span></span></span><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">business growth.</span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">This model has been replicated in other countries and contests. More than model we should replicate the concept able to overcome lobbies and business network structures such as the famous and inflated BNI.</span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Speaking about networking is too restrictive, better to speak about Virtual Enterprise or digital organization, a web search helped my to find a complete meaning of virtual enterprise:</span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><br></span></span></p><h5 style="text-align:justify;" align="left"><span style="color:rgb(0, 0, 0);"><em><span style="font-size:16px;">a temporary alliance of business that come together to share skill or core competences and resources in order to better respond to business opportunities, and whose cooperation is supported by digital technologies integrated usage</span></em></span></h5><div style="line-height:1;"><em><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></em></div><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Another interesting definition states:</span></p><p style="text-align:justify;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></p><h5 style="text-align:justify;"><span style="color:rgb(0, 0, 0);"><em><span style="font-size:16px;">a temporary network of indipendent companies, suppliers, customers – even rivals – linked by information technologies to share costs, skills and access one another’s markets without a central office, neither organizational chart nor hierarchy, nor legal agreements to extend own competitive limits</span></em></span>.<span><span></span></span></h5></span></span></div>
</div><div data-element-id="elm_0MKMillz3I1wA-hf5lSNOg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_0MKMillz3I1wA-hf5lSNOg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">What are the reasons of its success?<br></h2></div>
<div data-element-id="elm_-gQ8y87R7i11LRt0GWFpbA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_-gQ8y87R7i11LRt0GWFpbA"].zpelem-text { border-radius:1px; margin-block-start:7px; } </style><div class="zptext zptext-align-center " data-editor="true"><span><span><p style="text-align:justify;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;">Cultural differences between UK and us, resistance to change, others?</span></span></p><p style="text-align:justify;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"></span></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><br></span></span></p><p style="text-align:justify;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;">I think it’s a concrete opportunity really to exploit, together with a risk analysis, and to live up to end with belief and real sense of team working, just because all the ingredients are “ready to be used”.</span></span></p><p style="text-align:justify;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"></span></span></p><p style="text-align:justify;line-height:1;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><br></span></span></p><div style="text-align:justify;"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;">References:</span></span></div><p align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><span lang="it-CH"><a href="http://www.malvern-cybersecurity.com/">Malvern Cyber Security</a></span></span></span></p><p align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><span lang="it-CH">Wikipedia:&nbsp;<a href="https://en.wikipedia.org/wiki/Virtual_enterprise">Virtual Enterprise</a></span></span></span></p><p align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><span lang="it-CH">Special thanks to: <a href="https://www.linkedin.com/in/adrianburden">Adrian Burden</a>&nbsp;speaker and Malvern Cluster representative</span></span></span></p><p align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><span lang="it-CH"></span></span></span></p><p style="line-height:1;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><span lang="it-CH"><br></span></span></span></p><p style="line-height:1;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"><span lang="it-CH"><br></span></span></span></p><p style="text-align:justify;" align="left"><span style="color:rgb(0, 0, 0);"><span style="font-size:16px;"></span></span></p><div style="text-align:justify;"><div><span style="font-family:&quot;open sans&quot;;"><span style="color:rgb(0, 0, 0);"><span style="font-style:italic;"><span style="font-size:14px;"><span lang="it-CH">Author: Cherubini Andrea</span></span>(itSMF Switzerland president)</span></span><br></span></div></div></span></span></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Fri, 20 Jan 2017 11:29:00 +0100</pubDate></item><item><title><![CDATA[How to transform an IT Organization]]></title><link>https://www.itsmf.ch/blogs/post/how-to-transform-an-it-organization</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsmf.ch/digital-trasform-1.jpg"/>Challenges and goals can affect the ease of changing and improving IT through new technologies: let's check together some facts about this process.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_dfvqQU9kS--9vvzji3zHiA" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_hCd5bXi4QcyyskAp4vxAoA" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_hCd5bXi4QcyyskAp4vxAoA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_AhO2WltvTaqUB8UHaOd2Lw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-8 zpcol-sm-12 zpalign-self- "><style type="text/css"> [data-element-id="elm_AhO2WltvTaqUB8UHaOd2Lw"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_cdATXLhoRcpLIcdrjcZ-HA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_cdATXLhoRcpLIcdrjcZ-HA"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><p><span style="font-style:italic;">Reading time: ~ 2 min.</span><br></p></div>
</div><div data-element-id="elm_Pj7z_O_W8T4I2XOjobUjeA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_Pj7z_O_W8T4I2XOjobUjeA"] .zpimage-container figure img { width: 703px ; height: 385.77px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_Pj7z_O_W8T4I2XOjobUjeA"] .zpimage-container figure img { width:723px ; height:396.75px ; } } @media (max-width: 767px) { [data-element-id="elm_Pj7z_O_W8T4I2XOjobUjeA"] .zpimage-container figure img { width:415px ; height:227.73px ; } } [data-element-id="elm_Pj7z_O_W8T4I2XOjobUjeA"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/how-to-transform-an-it-organization.jpg" width="415" height="227.73" loading="lazy" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_K7aedDh0PTe8nch-sPoRJQ" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_K7aedDh0PTe8nch-sPoRJQ"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">IT Organization: can be changed in a simple way?<br></h2></div>
<div data-element-id="elm_gbUhjNH5QVavLiErLCNQ7w" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_gbUhjNH5QVavLiErLCNQ7w"].zpelem-text { border-radius:1px; margin-block-start:11px; } </style><div class="zptext zptext-align-center " data-editor="true"><div style="text-align:justify;"><div style="text-align:center;"><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span style="font-style:italic;"><span style="font-size:18px;">Nowadays changing and improving the IT through the new technologies implementation could be &quot;relative&quot; simple.</span></span><br></span></div></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">CIO should decide what challenge wants to pursue, or what <span style="font-style:italic;">kind of goal</span> would to add in objectives alignment matrix at IT side, choosing between <span style="font-weight:bold;">Cloud models</span>, <span style="font-weight:bold;">Big Data</span>, <span style="font-weight:bold;">BYOD</span>, software defined architecture or 3D printing just to pick-up a little bit of new trends.</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Obviously I speak about a CIO that has the <span style="font-weight:bold;">leadership</span> to argue&nbsp;with the board and the decision making levels to do. Changing an IT organizational model is the most big challenge for CIO because it goes normally in wrong direction of human technology-driven perception. <br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">The IT organizational change intervention areas represents&nbsp;the typical four aspect of Balanced Scorecards: Customer satisfaction, Processes, People and growth, Financial.<br></span></div></div></div>
</div><div data-element-id="elm_eI1QIFDqPxnk9J4G9zu0vg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_eI1QIFDqPxnk9J4G9zu0vg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">What are the trigger of this change?<br></h2></div>
<div data-element-id="elm_7_xaneMFcSGcGOxYQLJp-A" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_7_xaneMFcSGcGOxYQLJp-A"].zpelem-text { border-radius:1px; margin-block-start:11px; } </style><div class="zptext zptext-align-center " data-editor="true"><div style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">As a paradox, an IT organizational transformation&nbsp;could start by <span style="font-weight:bold;">technologies goals</span>, what new technologies the CIO wants to aim, to bet for the future.&nbsp;</span><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">An Organizational model could be designed to well sustain and support the implementation of future new technologies but the strategy should also drives&nbsp;the&nbsp;challenge by own goals: &quot;We need a <span style="font-style:italic;">new IT Organizational Model</span> able to improve the people involvement, able to optimize the financial resource, able to meet the stakeholders needs around a well defined and measured processes&quot;.&nbsp;</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">The principles and the implementation&nbsp;master&nbsp;process of a <span style="font-weight:bold;">new organizational model</span> spin around the gap analysis concept where the CIO might&nbsp;have clear in mind the future vision (trivial to say hard to think and to do).</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><ul><li><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Commodity or business&nbsp;added value&nbsp;department?</span></li><li><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Spending review or investment and profit area?</span></li><li><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Processes over the people or people able to orchestrate a well defined bounce of processes?</span></li><li><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Compliance or performance? <br></span></li></ul></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">People have&nbsp;to be motivated during the transition through&nbsp;a well structured new&nbsp;Organizational Chart, skills and job descriptions, RACI matrix and training.</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Leadership and communication style are the level to&nbsp;support the step-by-step change path.</span></div></div></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Wed, 07 Oct 2015 11:34:06 +0200</pubDate></item><item><title><![CDATA[DevOps: buzz of today or future trend to overkill a developer?]]></title><link>https://www.itsmf.ch/blogs/post/devops-buzz-of-today-or-future-trend-to-overkill-a-developer</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsmf.ch/dev-ops.jpg"/>DevOps stands for Developers and Operations: is this only buzz of today or it will turn into a trend able to overkill a developer?]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_eaocCKUWRQWj8hdYP5pfdA" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_EZDc8gx4R1GuKfHeKhZ2iw" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_EZDc8gx4R1GuKfHeKhZ2iw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_PC-fd0JiQGy9ODIQOJc_6g" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-8 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_anHWyt86OUttA0dD3xJ6Sg" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_anHWyt86OUttA0dD3xJ6Sg"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><p><span style="font-style:italic;">Reading time: ~2 min.</span><br></p></div>
</div><div data-element-id="elm_w4ufMHB6mb5DMXuJVegnSw" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_w4ufMHB6mb5DMXuJVegnSw"] .zpimage-container figure img { width: 703px ; height: 313.27px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_w4ufMHB6mb5DMXuJVegnSw"] .zpimage-container figure img { width:723px ; height:322.19px ; } } @media (max-width: 767px) { [data-element-id="elm_w4ufMHB6mb5DMXuJVegnSw"] .zpimage-container figure img { width:415px ; height:184.93px ; } } [data-element-id="elm_w4ufMHB6mb5DMXuJVegnSw"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/devops-buzz-of-today-or-future-trend-to-overkill-a-developer.jpg" width="415" height="184.93" loading="lazy" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_wMhudCnNWu-NhH-9a53y7g" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_wMhudCnNWu-NhH-9a53y7g"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">DevOps: is here to stay and redesign the developers environment?<br></h2></div>
<div data-element-id="elm_X09Gj-KrQW6A8yA8s176qw" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_X09Gj-KrQW6A8yA8s176qw"].zpelem-text { border-radius:1px; margin-block-start:16px; } </style><div class="zptext zptext-align-center " data-editor="true"><div style="text-align:justify;"><div style="text-align:center;"><div style="text-align:center;"><span style="font-size:18px;color:rgba(0, 0, 0, 0.71);">“<span style="font-style:italic;">All that they want is a full stack developer</span>”. <br></span></div></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><div style="line-height:1;"><span><br></span></div></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Paraphrasing the lyrics of a 90's dance hit, I start this article just with the end credits.&nbsp;</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><span style="font-weight:bold;">DevOps</span> is the acronym of “Developers and Operations”, this &quot;school of thinking&quot; born few years ago as branch of Agile Software Development aiming to enhance the cooperation between <span style="font-style:italic;">developers</span> and <span style="font-style:italic;">Service Operation</span> personnel.&nbsp;</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">The developers are stressed by <span style="font-style:italic;">hyper-interactions</span> of&nbsp;<strong>Agile</strong>&nbsp;release processes and their time boxing flows to produce software artefacts then services able to perform as soon as quickly in terms of performance and quality assurance, the operation team overwhelmed instead by early life support and operational service desk support. <br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">In one word: philosophy. We know nowadays all the <span style="font-style:italic;">benefits and pitfalls</span> that Agile bring in, or better, we should able to do. Put our attention for a while to the last ones, QA (Quality assurance) is a big assumption by development team, there are no processes and best practises to manage this and the team have no time to do during the sprints.</span></div></div></div>
</div><div data-element-id="elm_5icpb4xUHU_EiQecFQJAug" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_5icpb4xUHU_EiQecFQJAug"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true">Who does take in charge QA, Service Operations by supporting Developers? <br></h2></div>
<div data-element-id="elm_IdDL8i3-Pd2grwynpTa77A" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_IdDL8i3-Pd2grwynpTa77A"].zpelem-text { border-radius:1px; margin-block-start:16px; } </style><div class="zptext zptext-align-center " data-editor="true"><div style="text-align:justify;"><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">DevOps could be a way to try to cover the short blanket of Agile Software Development's approach. By this way, <span style="font-weight:bold;">DevOps</span> is closely related to Agile and ITIL mainly over Transition and Operation life-cycle process areas. You imaging to be in a start-up company or in a small developing team, often virtualized over a spanned in a follow-the-sun organization.&nbsp;</span><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">The full stack developer, what the companies want, is a “flexible” fellow able to develop following the <span style="font-weight:bold;">Agile methodologies</span>, tools and techniques.</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">He also must be able to&nbsp;design applications&nbsp;in a responsive way, able to manage all the project in charge, able to master all data layer, able to keep track of releases and able to be the <span style="font-style:italic;">Service Operation Manager</span> for the early life support and also for the first, second escalation support levels and over.</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Oh, what I was forgetting, also he should be able to develop over a more spanned platform the nowadays market requests.&nbsp;</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);"><br></span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">What else? No doubt, <span style="font-style:italic;">too many hats over his head</span>, ain't you think they are falling down?&nbsp;</span></div><div><span style="font-size:16px;color:rgba(0, 0, 0, 0.71);">Do we really want to kill the developer figure?</span></div></div></div>
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